Products are shipped by imagine - your favorite Apple Premium Store. So, shop with us and leave your worries behind.
Upto 24 Months EMI | Zero Down-payment
Eligibility Criteria:
Already have Zest Money account?
Select Zest Money as Payment Mode on Checkout page.
EMI Plans can be checked on payment page before making the payment.
* No-Cost EMI, interest rates, processing fees, downpayment as applicable. T&C Apply
Upto Rs 10000 Instant Discount | Upto 24 Months No/Low Cost EMI
HDFC Debit Card - SMS MYHDFC to 5676712 from registered mobile number
* No-Cost EMI, interest rates, processing fees, downpayment as applicable. T&C Apply
* Amex & Diners accepted.
International Cards accepted on request. To use, mail us your requirements at support@theimaginestore.com
Most Apple products comes with a one-year limited warranty* and up to 90 days of complimentary technical support. See the support-related materials included with your Apple product.
After purchasing, you can check your Apple warranty status on the Apple website.
AppleCare+ extends coverage to 3 years for Mac and 2 years for iPhone, iPad, Apple Watch, AirPods, Home Pod & Apple TV and adds up to two incidents of accidental damage protection every 12 months
Only AppleCare products give you one-stop service and support from Apple experts. So, to extend your coverage ,purchase AppleCare+ along with the Apple products.
*For more information about warranty visit https://www.apple.com/in/legal/warranty/
At imagine, we believe in giving our customers the best shopping experience with our friendly policies.
Cancellations can be considered only if we are unable to invoice your order within 48 hours of placing the order. For such cancellations, write to support@theimaginestore.com mentioning the order details.
Cashback or instant discount orders under bank offers like HDFC etc., cannot be cancelled.
We will not be liable for any cancellations or refunds in case of incorrect deliveries due to incorrect shipping details mentioned by the customer at the time of placing the order.
Customers can track the status of their orders on the order page
In a rare event, where you might have received a damaged or defective product, immediately write to our customer service team at support@theimaginestore.com mentioning the details.
A relationship manager will be assigned to your case who will do the needful.
Excluding this rare event, products once delivered cannot be returned.
Refunds are only possible for orders as covered under Cancellation Policy and Refund Policy mentioned above.
Refunds will be processed in the same card or bank account that was used for placing the order. Refunds will be processed in estimated 7-10 working days after the returned product is received back by us.
Exceptions: In case of cancellations or returns not covered above, such requests may be considered on a case to case basis based on our discretion and will attract cancellation charges. This is also applicable for COD or any SME business orders (which should be only placed by mailing our enterprise team at support@theimaginestore.com)